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The provision of time and attendance solutions for the healthcare sector, in particular Care Homes, is a growing sector for Thinking Software. The need to effectively oversee staffing in a 24/7/365 working environment is crucial in such healthcare settings, in order to ensure all staff are on-site and working, and, more importantly, that the correct and necessary members of staff are providing the care that is expected.
Thinking Software’s time and attendance solutions not only save time with the often complicated around-the-clock staffing required in Care Homes, but they also eliminate payroll errors, help to boost staff productivity, reduce payroll costs and maximise the efficiency of absence management.
Even with the complexities of managing staff across different sites and with a range of contracts, time and attendance provides a centralised solution that makes it easy for managers to keep track of staff, their working hours and ultimately, ensuring sufficient levels of care for their residents.
Like any business, Care Homes want to find ways of reducing staff costs. Making the process of managing rotas more efficient is key, as it enables management to put the actual working hours into slots and so there is no need to refer to signing-in books, so saving the administration team huge amounts of time.
To add to the challenge, Care Homes have recently faced a "double-whammy"; firstly with Brexit impacting on available staffing and resourcing levels, closely followed by COVID-19. Coronavirus lockdowns have meant Care Homes have had to think of new ways to monitor who enters and leaves their premises, and find better solutions to more easily manage and re-create rota's based on the need of staff to self-isolate, often at short notice.
Using the time and attendance element of the system, the running of rotas is also simplified, so making the Administrators’ lives so much easier. You can see who is in the building and all of the actual swipes appear in the system, which is critical to see.
Self-service also makes a huge difference; providing the ability to see the live rota and manage holiday requests, which is incredibly beneficial in order to see what slots are available and what needs to be filled. To be able to do that on a mobile phone makes considerable improvements to the way in which people work.
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