Camino Healthcare Ltd
Accurate payroll, fewer pay queries and time saved every month with RotaOne
About Camino Healthcare
Camino Healthcare Limited provides residential care to people with complex mental health conditions. The company provides a safe environment for them and gives care and support to enable them to return to the community as and when appropriate.
It employs almost 300 people across four sites, including care staff, bank staff, housekeeping, kitchen, administration, psychology and management teams.
The Challenge
Before implementing RotaOne, the company relied on manual timesheets. The team did not feel they were accurate enough, believing they were open to manipulation, and timesheets could also be mislaid, resulting in numerous pay queries each month.
The team wanted a system that displayed staff rotas, accurately recorded when people arrived and left, ensured staff were paid correctly, and provided reporting to monitor.
Why RotaOne?
The company chose RotaOne because a member of the team had previously used the system at another organisation. Having already seen the benefits firsthand, they were confident it would meet Camino Healthcare's requirements.
Implementation
The implementation, onboarding and training process was very useful, with the Thinking Software team helping to configure the system to match the company’s different pay rates, shift patterns, roles, overtime rates and holiday pay requirements.
To ensure everything was working as expected, RotaOne was run alongside the existing manual timesheet process for several months. This allowed any differences to be identified and resolved before going live, giving the team confidence that there should not be any pay queries.
The Results
Since implementing RotaOne, Camino Healthcare has confidence that staff are paid accurately for the hours they work. Pay queries have reduced significantly, and the management team now spend far less time administering payroll.
Using RotaOne is much quicker and easier than managing manual timesheets, reducing payroll administration and giving valuable time back to the management team.
Working with Thinking Software
The experience with Thinking Software has been good from implementation through to ongoing support.
The team appreciated the patience shown while setting up different pay rates, shift patterns, roles, overtime rates and holiday pay.
The Thinking Software support team responds quickly to any queries.
Recommendation
The team would recommend RotaOne because, once it's configured to suit your organisation, it is straightforward to use and significantly reduces the time spent managing payroll. The initial learning period was worthwhile, and the system now requires very little support.
Testimonial
“The RotaOne system has saved our company time each month in managing our payroll. It has greatly reduced pay queries and has ensured we pay our staff correctly each month. We are a growing business and RotaOne is easy to manage our expansion.”
Andrew, Camino Healthcare Ltd
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